Sales and store operations
After every webinar, it takes half a day to reread the questions and surveys and write up a report
Which questions did we not get to…
A webinar is not over when the stream ends. The job runs until the questions are sorted, the unanswered ones get a reply, and the survey is tallied and reported internally. With Samurai App, everything from streaming to the summary happens in one place.
The work afterward takes longer than the stream#
- Export the questions and comments from the streaming tool
- Group similar questions and mark the ones not yet answered
- Tally the survey answers in a spreadsheet and write a report
How it changes with Samurai App#
- STEP 1
Stream from the same screen as meetings
Viewers only open the link and enter their name to watch. Up to 3,000 people can watch at once, and questions are ranked by likes.
See Webinars - STEP 2
AI groups questions by topic
It groups questions by topic and shows the overall trend and up to 5 questions not yet answered. The names of the people who asked are not passed to AI.
See Webinars - STEP 3
Survey totals, just by asking
Survey answers can be exported as CSV. Hand that file over in chat, and AI tallies it in the cloud and returns the result as a file.
See Large Excel processing
An estimate of the time saved#
- Today
- 6 h / month
- With Samurai App
- 1 h / month
- Estimated reduction
- About 83%
That works out to about 60 hours freed up in a year.
Assumptions
2 webinars a month × 3 hours of follow-up each comes to 360 minutes a month. With Samurai App, we assumed 30 minutes per webinar, 60 minutes a month, for checking AI's summary and turning it into a report.
This is a rough figure calculated from assumptions, not a measured result. With different volumes or steps, the result changes too.
What your days look like once it is solved#
No unanswered questions left behind
You can see which questions are still unanswered, so none are missed in the follow-up answers.
Use what viewers said in the next event
Question trends are grouped by topic, which makes it easier to decide what to talk about next.
Easier to keep running them
With less cleanup after each one, it is easier to hold webinars regularly.
Everyday work comes together, connects, and becomes the company's strength.