Sales and store operations
We do sales role-plays, but I still can't tell what to fix in the way I talk
So what is it about the way I talk that doesn't work…
Even when a senior colleague plays the customer, the review tends to end with a vague comment. You go into the next meeting still not knowing what to change. Record it in Samurai App, and the transcript produces an evaluation and points to improve, so you can review it concretely.
The review ends as an impression#
- Ask a senior colleague or teammate to play the customer
- Afterward, talk through what went well and what didn't, as far as you remember
- Nothing of what was said is kept, so you stumble in the same place next time
How it changes with Samurai App#
- STEP 1
Just record it, and the transcript stays
Record an in-person role-play on a computer or smartphone. Once uploaded, the transcript is split by speaker, and you can name the speakers.
See Meetings - STEP 2
Your speaking, evaluated on 5 points
For each person, it scores clarity, energy, initiative, responsiveness and listening, and conciseness out of 100, and writes out strengths and points to improve. Speaking share and number of questions are shown too. Only the meeting's creator can see the evaluation.
See Meetings - STEP 3
Work out better phrasing with AI
In the meeting's "AI chat," you can ask, based on the transcript, "How could I have phrased this answer better?"
See Meetings
An estimate of the time saved#
- Today
- 8 h / month
- With Samurai App
- 4 h 40 min / month
- Estimated reduction
- About 42%
That works out to about 40 hours freed up in a year.
Assumptions
4 sessions a month × 2 people × 60 minutes (30 minutes of role-play, 30 minutes of review) comes to 480 minutes a month. With Samurai App, we assumed 30 minutes of role-play × 2 people plus 10 minutes to read the evaluation, 70 minutes per session, 280 minutes a month.
Scores are reference values AI estimates from the transcript, not an evaluation of the person. Speaking speed and tone of voice are not measured.
This is a rough figure calculated from assumptions, not a measured result. With different volumes or steps, the result changes too.
What your days look like once it is solved#
You know exactly what to fix
Points to improve are written down, so it is clear what to focus on in the next role-play.
Less of your seniors' time
With the review material kept, you can keep practicing without asking a senior colleague for a long session every time.
Progress shows in the scores
The same points are evaluated every time, so you can see where you improved since last time.
Everyday work comes together, connects, and becomes the company's strength.