Accounting, HR, and general affairs
Every day I get asked the same things, like how to file expenses or where the request forms are, and answer them again and again
The same question again… my own work is going nowhere
General affairs and accounting get the same questions almost every day. Each one takes only a few minutes, but each one stops your work. With Samurai App, you write your internal rules on pages and have a bot answer from those documents.
Each one is short, but work stops many times a day#
- A question arrives in chat, and you stop what you are doing
- Open the rules or the manual and look for the relevant part
- Reply with a link, and the same question comes in again
How it changes with Samurai App#
- STEP 1
Write your internal rules on pages
Write the expense steps and where the request forms are on SIROE pages. Choose who can see them: only you, a group, or the tenant.
See Docs - STEP 2
Build an employee bot that answers from your documents
Build an employee bot that bundles instructions, knowledge, and the tools it may use, from the screen or in chat. Share the bot with a group or the whole tenant.
See Employee bots - STEP 3
Call it with @ from a channel
Call the bot with @ in an internal channel, and it reads your internal documents and answers. It can also be called from Slack and Microsoft Teams channels.
See Channels
An estimate of the time saved#
- Today
- 16 h 40 min / month
- With Samurai App
- 5 h / month
- Estimated reduction
- About 70%
That works out to about 140 hours freed up in a year.
Assumptions
10 questions a day × 5 minutes each × 20 days comes to 1,000 minutes a month. Assuming people still take the 30% the bot cannot answer, we expected 300 minutes a month.
This is a rough figure calculated from assumptions, not a measured result. With different volumes or steps, the result changes too.
What your days look like once it is solved#
Focus on your own work
Fewer interruptions from the same questions, and longer blocks of time for your actual work.
People asking do not have to wait either
Even when the person in charge is in a meeting or off for the day, the answer comes back right when someone asks.
The rules live in one place
Update the page behind the answers, and the bot's answers follow the new rules. Old procedures stop spreading by word of mouth.
Everyday work comes together, connects, and becomes the company's strength.